|Mac's Outdoors // 1010 Belmont Drive // Waukesha, WI 53186
|Thanks For Visiting Mac's Outdoors
2017 Mac's Outdoors
Policies, Shipping, and Handling
Shipping and Handling Charges:
Shipping and handling charges are based on total price of your order. Oversized or heavy
items may have an additional shipping cost. This charge may not be calculated until the order is being
prepared. We will notify you if there is an increase in the shipping charge of your order prior to billing and
We ship via UPS Ground, Fedex Ground or US Postal Service in the continental US. Shipments to Alaska,
Hawaii and International orders will have an additional shipping cost applied.
Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for
shipments to Alaska, Hawaii and International Orders.
Entire orders will be shipped together if possible.
Returns and Exchanges:
All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and
exchanges must be in new condition and must include all instructions and original packing material. Customer
pays all return shipping charges. Include a copy of your packing list with all returns.Original shipping and
handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15%
re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will
be credited to the original credit card.
If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the
additional shipping charge.
Customer Order Error:
Incorrect customer orders can be exchanged for any other item without paying the restocking charge.
However, the customer will pay the additional shipping and handling charge. The replacement item must be at
least 75% of the value of the original item.
Return Shipping Instructions:
Return via prepaid UPS or US mail. Insure shipment for full value of purchase. Use original packaging. We are
not responsible for packages lost during return shipping.
Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send
exchanges and returns to address on packing slip.
Sales tax is charged on in state orders and out of state orders if required by law.
Acceptable payment methods are moneyorders, personal checks, cashier checks, and Paypal.
If an item is backordered, we will notify you via e-mail and give you a cancellation option. Backorders will be
filled before new orders when the backordered items become available.
Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed
accurate. Prices are subject to change without notice. Mistakenly posted prices on the website do not obligate
us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.